Legal
Terms and conditions
The terms on which stays are booked and olive oil is sold.
Terms to be confirmed
These terms are being finalised and may still change. The deposit and cancellation terms are the ones we work by today. Ask Alison if anything here matters to your booking.
Last updated
Who you are contracting with
Stone House Lodge CC, VAT number 4770211870, trading as Stonehouse Lodge, SP6 Spuithoek Road, Stilbaai, Western Cape, 6674, South Africa. Phone 062 681 7091 or 083 448 2222, email abryant@mweb.co.za.
Booking a stay
A booking is confirmed once Alison has confirmed your dates in writing and the 50% deposit has been received. The remaining balance is due on the day of arrival.
Rates are those published on this site when you book, for the number of guests stated. A confirmed booking is held at the rate agreed.
Check-in is from 14:00 and check-out by 10:00, unless agreed otherwise in writing.
Your stay
By staying at the farm you agree that:
- The number of guests will not exceed the number booked without Alison's agreement.
- Children are supervised at all times, especially near the river, the dam, the pool and livestock.
- Swimming, boating, the foofy slide, horse riding and all activities on the farm are at your own risk.
- You will leave gates as you find them and keep to the farm tracks, because livestock and game roam the farm.
- Fishing in the dam is catch-and-release. You will respect the rules of the Stilbaai Marine Protected Area on the river.
- You are responsible for damage caused by your group, beyond fair wear and tear.
Buying olive oil online
Prices include VAT where applicable and are shown with the delivery charge before you pay. Payment is taken on Yoco's secure hosted page; we never see or store your card details.
Orders are dispatched within 2 working days of payment and delivered within 30 days. You will receive an email when your order ships.
You may return unopened tins within 7 days of delivery for a full refund of the price; you pay only the direct cost of returning them. Tins damaged in transit are replaced or refunded at our cost. Tell us within 7 days of delivery.
If you have a complaint we cannot resolve, you may refer it to the Consumer Goods and Services Ombud (www.cgso.org.za).
Liability
Nothing in these terms limits liability that cannot be limited under the Consumer Protection Act, including for gross negligence.
